British Learning And
Accessories Private Limited (“We”, “Our”, “Us” or “British Learning”) is committed to protecting your privacy, we
take data protection and privacy very seriously. This Privacy Policy (“Policy”) describes how
We collect, use, share and secure the personal information you provide when you
visit the Websites and Mobile Apps owned and operated by Us (listed below), and
when you use Our Service(s). It also describes your choices regarding use, access
and correction of your personal information. The use of information collected
through our Service(s) shall be limited to the purpose of providing the service
for which you have engaged BRITISH LEARNING. The capitalised terms used in this
Policy but not defined herein shall have the same meaning as defined in our
Terms and Conditions at (“Terms
and Conditions”).
BRITISH LEARNING Website and Mobile Apps
Website:
▪
www.britishlearning.uk
Mobile Apps
▪ Andorid : https://play.google.com/store/apps/details?id=com.mobile.BRITISH
LEARNING
Please read this Privacy Policy carefully, as it governs how you use British Learning or its affiliate products. If you do not agree to this Privacy Policy, please do not Our Website.
Notice to End Users
In some cases an administrator may create
an account on British Learning on the behalf of a “End-User” and may provide
his/her information, including Personal Information. In such cases the
administrator who may be your Employer or a British Learning Authorised
Training partner (ATP) is our “Customer.” We collect Information under the
direction of our customers and have no direct relationship with the End-User whose
personal data we process.
A End-user’s use of the British Learning
platform may be subject to the Customer’s policies, if any.
Our Customer must have the
authority to act on behalf of the End-User and to consent to the
collection and use of their Personal Information as described in this Privacy
Policy.
If you are an End-user using our
platform, please direct your privacy inquiries to your administrator. British
Learning is not responsible for the privacy or security practices of our
customers, which may differ from those set forth in this privacy statement.
British Learning does not send
personalised advertisement or Marketing communication to end users.
International Transfer
Personal data collected by British
Learning may be stored and processed in your region, and in any other country
where British Learning or its affiliates, data sub-processors operate
facilities. To facilitate Our global operations, we may transfer and access
such information from around the world, including from other countries in which
British Learning has operations. A list of the Our global offices is available here. This Privacy
Statement shall apply even if We transfer Data to other countries.
Currently, British Learning and its data
sub processors have data centres in India and UK.
The data we hold may also be processed by
employees operating in countries listed above, Such staff may be engaged in,
among other things, product development and customer and technical support. The
data protection and other laws of these countries might not be as comprehensive
as those in your country. By submitting your data and/or using Our Services,
You consent to the transfer, storing, and processing of Your data in these
countries.
Note to our customers in Europe: We
transfer personal data from the European Economic Area and Switzerland to other
countries, some of which have not been determined by the European Commission to
have an adequate level of data protection. When we do, we use contracts, to
help ensure your rights and protections travel with your data. By submitting
your data and/or using Our Services, You consent to the transfer, storing, and
processing of your data in these countries.
Use of your Personal Information and
Other Data
We use this Privacy Policy to govern the
use of personal information you provide to Us. We use your personal information
solely to provide Our services to you. We also use your Personal Identifiable
Information (PII) together with other Personally Non-Identifiable Information (non - PII) to help us better
understand our users and to improve the content and functionality of our site.
Personal Identifiable Information
We may collect the following personal
information from you in the following situations
o When you visit our website or mobile
apps and voluntarily provide the following information via one of our contact
forms, via a chat or phone session, or as part of a purchase of one of our
courses or register on our site:
▪
Contact
Information, such as name, email address, mailing address, phone number,
IP
▪
Information
about your business, such as company name, company size, business type
▪
Billing
Information, such as credit card number and billing address;
Note : All payment transactions are processed through secure payment
gateway providers. We do not store any card information (other than the last 4
digits of your card) in our servers.
o When you use our Learning Management
System (www.britishlearning.uk), mobile applications, our support system or
respond to our surveys:
▪
Contact
Information, such as name, email address, mailing address, IP address,
geographic location, or phone number;
▪
Unique
Identifiers, such as username, or password;
▪
Name and e-mail address when you provide
feedback from the Service(s)
The Company does major campaigns on Social media platforms like Facebook, Instagram for the purpose of Generating Leads. The Company never shares this confidential information/s shared by people with any 3rd Party. These leads are used only for the purpose of calling students by phone/email/WhatsApp for giving them additional information about the course they have enquired for.
Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-Personal Identifiable Data:
We capture some Non Identifiable data in
our logs. The data in the logs includes
o Device type
o browser type
o language preference,
o time zone,
o screen size
o referring / exit pages
Use
We may use the personal information
collected from within the Websites or when you use the Service(s) to:
o Provide you with the Service(s).
o Send you communication from the Service(s)
o Assess the needs of your business to
determine or suggest suitable products.
o Send you requested product or service
information.
o Respond to customer service requests.
o Administer your account.
o Send you promotional and marketing
communications.
o Facilitate your transactions with
other users when you use our Service(s).
o Perform statistical analyses of user
behaviour and characteristics at an aggregate level in order to measure
interest in and use of the various areas of the site.
When you provide us with personal
information about your contacts we will only use this information for the
specific reason for which it is provided.
Share
If your enrolment was provided by your
employer or a British Learning Authorised training partner, we will share
information, including personal information with them.
We may transfer personal information to
our Group Companies and sub-contractors that help us provide our Service(s).
Transfers to subsequent third parties are covered by the service agreements
with our data-processors. We reserve the right to disclose your personal data
as required by applicable law, in response to lawful requests by public
authorities, including meeting national security or law enforcement
requirements and when we believe that disclosure is necessary to protect our
rights and/or to comply with a judicial proceeding, court order, or other legal
process served on us.
In the event British Learning goes
through a business transition, such as a merger or acquisition by another
company, or sale of all or a portion of its assets, your user account and
personal data will likely be among the assets transferred. You will be notified
via email and via a prominent notice on our Websites of any such change in
ownership or control. We may also disclose your personal information to any
other third party with your prior consent.
Data from Third Parties
We also obtain data from third parties.
We protect data obtained from third parties according to the practices
described in this statement, plus any additional restrictions imposed by the
source of the data. These third-party sources vary over time, but have
included:
o Data brokers from which we purchase
demographic data to supplement the data we collect.
o Social networks when you grant
permission to access your data on one or more networks.
o Existing or past learners who
participate in our referral program
o Service providers that help us
determine a location based on your IP address in order to customise certain
products to your location.
o Partners with which we offer
co-branded services or engage in joint marketing activities, and
o Publicly-available sources such as
open government databases or other data in the public domain.
We may receive Personal Information about
you from other sources like postal mail, telephone or fax. We may add this
information to the information we have already collected from you via the
website in order to improve the products and services we provide.
Correction, Removal or Export of Personal
Information
British Learning acknowledges that you
have the right to access, edit and delete your personal information at any
time. Upon request, we will provide you with reasonable access to the personal
information we collect about you. You will have the opportunity to correct,
update, modify or delete this information as follows:
o If you have independently signed up
with British Learning.
You may access, update or export your
Personal Information included in your online British Learning account at any
time by logging into your account and going to your profile or by reaching
out to us
o If you are using an
enterprise-provided account (British Learning Authorised Training Partner or
your Employer)
Please review the section Notice
to End Users
Exceptions in Deletion: If you
request access to your personal information and discover that that information
is wrong, we strive to give you ways to update it quickly or to delete it – unless
we have to keep that information for legitimate business or legal purposes. We
aim to maintain our services in a manner that protects information from
accidental or malicious destruction. Because of this, after you delete
information from our services, we may not immediately delete residual copies
from our active servers or backup systems
Exception in Data Portability: There
may be limits to the amount of information we can practically provide. For
example, we may limit an individual’s access to personal information where the
burden or expense of providing access would be disproportionate to the risks to
the individual’s privacy or where doing so would violate others’ rights.
Exception in Data Correction: Even
after updates to your Personal Information, we may maintain and store older
versions of such information within our databases, access logs and other
records in order to comply with other routine data audits.
Cookies and Other Tracking Technologies
British Learning and our third-party
partners, such as our advertising and analytics partners, (listed here) use cookies and
other tracking technologies (e.g., web beacons, device identifiers and pixels)
to provide functionality and to recognise you across different Services and
devices.
The types of cookies used by British
Learning includes:
o Essential Cookies: These cookies
are essential for the basic functionalities offered by the Site and Service(s).
These class of cookies helps in keeping a user logged in to the Service(s) and
remember relevant information when they return to the Service(s).
o Insight Cookies: These are used
for tracking the user activities within the Service(s), which in turn helps us
in improving your user experience.
o Marketing Cookies: These are used
for providing you with customized and interest-based ads based on your browsing
behavior and other similar activities on our Websites.
You can choose to have your computer warn
you each time a cookie is being sent, or you can choose to turn off all
cookies. You do this through your browser settings. Since each browser is
different, look at your browser's Help Menu to learn the correct way to modify
your cookies.
If you turn cookies off, some of the
features that make your site experience more efficient may not function
properly.
Advertisement
We partner with third parties to manage
our advertising on other sites. Our third party partners may use technologies
such as cookies to gather information about your activities
on our Website and other sites in order to provide you advertising based upon
your browsing activities and interests. If you wish to not have this
information used for the purpose of serving you interest-based ads, you may
opt-out by clicking here (or if
located in the European Union, click here). Please note
this does not opt you out of being served ads. You will continue to receive
generic ads.
Analytics & Web-beacons
British Learning uses third party
software for analytics. All metrics information collected from your usage of
the Service(s) shall be transmitted to our analytics provider. This information
is then used to evaluate how users use our platform, and to compile statistical
reports on user activity for us. We further use the same statistical analytics
tool to track or to collect your Personally Identifiable Information (PII). We
will use this information in order to maintain, enhance, or add to the
functionality of the Service(s) and to personalise the experience for you.
Aggregated information and analysis may be made public where desired by British
Learning.
We and our third party advertising
partners use technologies such as web beacons in analysing trends,
administering the website, tracking users’ movements around the site, and
gathering demographic information about our user base as a whole. We may
receive reports based on the use of these technologies by these companies on an
individual and aggregated basis.
Do Not Track
Currently, various browsers — including
Internet Explorer, Firefox, and Safari — offer a “do not track” or “DNT” option
that relies on a technology known as a DNT header, which sends a signal to Web
sites’ visited by the user about the user's browser DNT preference setting.
British Learning does not currently commit to responding to browsers' DNT
signals with respect to the Company's Web sites, in part, because no common
industry standard for DNT has been adopted by industry groups, technology
companies or regulators, including no consistent standard of interpreting user
intent. British Learning takes privacy and meaningful choice seriously and will
make efforts to continue to monitor developments around DNT browser technology
and the implementation of a standard.
Links to Third Party Sites
Our Website contain links to other
websites that are not owned or controlled by British Learning. Please be aware
that we are not responsible for the privacy practices of such other websites or
third parties. We encourage you to be aware when you leave our Website and to
read the privacy policies of each and every website that collects personal
information.
Public Forums
Our Website offers publicly accessible
blogs or community forums. You should be aware that any information you provide
in these areas may be read, collected, and used by others who access them. To
request removal of your personal information from our blog or community forum, reach out to us. In some cases,
we may not be able to remove your personal information, in which case we will
let you know that we are unable to do so and why.
We may provide bulletin boards, blogs, or
community threads on the Our Websites. Any personal information you choose to
submit in such a forum may be read, collected, or used by others who visit
these forums, and may be used to send you unsolicited messages. British
Learning is not responsible for the personal information you choose to submit
in these forums.
Remember that when you share information
publicly, it may be indexable by search engines.
Single Sign-On & Other social Media
Features
Our Websites include social media
features, such as the Facebook “Like” button, the “Share This” button or
interactive mini-programs. Where we have your consent, these features may collect
your IP address, which page you are visiting on our Websites, and may set a
cookie to enable the feature to function properly. Social media features and
widgets are either hosted by a third party or hosted directly on our Websites.
Your interactions with these features are governed by the privacy policy of the
company providing them.
You can log in to our Websites using
sign-in services by LinkedIn. The services will authenticate your identity and
provide you the option to share certain personal information with us such as
your name and email address.
Communications from the Websites
We may use your email address to send our
newsletters and/or marketing communications. If you no longer wish to receive
these communications, you can opt out by following the instructions contained
in the emails you receive or by contacting us at support@britishlearning.uk
We will send you announcements related to
the Service(s) on occasions when it is necessary to do so. For instance, if our
Services are temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of communications which are not promotional in
nature. If you do not wish to receive them, you may delete your Account.
Information Security
Our Websites and Service(s) have industry
standard security measures in place to protect against the loss, misuse, and alteration
of the information under our control. When you provide us with sensitive
information (such as credit card information or login credentials), we will
encrypt that information via Secure Socket Layer (SSL).
Although we will do our best to protect your
personal data, we cannot guarantee the security of your data transmitted to our
Websites or via the Service(s) and any transmission is at your own risk. Once
we receive your personal information, we will use strict procedures and
security features to try to prevent unauthorised access.
We adopt appropriate data collection,
storage and processing practices and security measures to protect against
unauthorised access, alteration, disclosure or destruction of your personal
information, username, password, transaction information and data stored on our
Site.
o Our website is scanned on a regular
basis for security holes and known vulnerabilities in order to make your visit
to our site as safe as possible.
o We use regular Malware Scanning.
o Your personal information is contained
behind secured networks and is only accessible by a limited number of persons
who have special access rights to such systems, and are required to keep the
information confidential. In addition, all sensitive/credit information you
supply is encrypted via Secure Socket Layer (SSL) technology.
o All payment transactions are processed
through secure gateway providers and are not stored or processed on our servers
Contact Us
If you have any questions about this privacy policy or your dealings with Us, you can write to us at support@britishlearning.com
